UAE's #1 Fitness Equipment Store | Free Shipping Over AED 199 | Showroom in Dubai | WhatsApp: +971508727780 | Get 10% Off with Code: RAZ10 Shop Now
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Refund policy

Returns & Refunds Policy

At raz1store.com, we want you to be completely satisfied with your purchase. If you need to make a return, please review our guidelines below:

1. Return Window

You can initiate a return request within 25 days of receiving your order. Simply contact our customer care team to get started.

2. Return Conditions

To ensure a smooth return process and a full refund, items must be:

  • In their original, undamaged packaging.

  • Unworn, unused, and in brand-new condition.

3. Refund Timeline

Once your returned item arrives at our facility, it will undergo a quick quality check. After it passes inspection, your refund will be processed and issued within 7 to 14 working days.

Need Help?

If you have any questions regarding your delivery, installation, or returns, please reach out to our customer care team directly through our website contact page.